Remember last year when a former waitress in New York City went viral on TikTok for rating celebrities on their level of kindness in public? And she rated Hailey Bieber 3.5/10? WELL, Hailey has finally responded to the video.

Julia Carolan shared the TikTok last year, rating celebrities like Gigi and Bella HadidKylie Jenner, and Cameron Dallas on how well they treated staff.

While the Hadids rated 10/10 for being polite and kind to servers (which Julia said was sadly quite rare for celebs) Hailey was given a measly 3.5/10 rating.

“This is going to be controversial,” Julia said. “I’ve met her [Hailey] a handful of times and every time she was not nice. I really want to like her, but I have to give her like a 3.5 out of 10, sorry.”

@juliacarolann

These are just my personal experiences, pls take with a grain of salt ???? xo #greenscreen #manhattan #fyp #foryoupage #celebrity #rating #newyork

♬ OUT WEST (feat. Young Thug) – JACKBOYS & Travis Scott

Julia stressed that her interactions with the celebrities were just her personal experience, but I mean, that didn’t stop the TikTok from going absolutely boonta.

In a new video about cancel culture, mental health, and social media on her YouTube channel with psychiatrist Dr. Jessica Clemons, Hailey responded to the claim.

“When I saw her video I was so upset,” Hailey said.

“There’s never an excuse for being rude. I felt bad that that was her experience with me.

“You never know what someone’s going through. I remember going through times in my life where I was so sad, so heartbroken, that like engaging with people felt hard for me.”

Hailey added that she doesn’t remember meeting Julia, but has thought about the TikTok and regretted their interaction.

“I wished that that wasn’t her experience with me,” she said.

“I wish I didn’t act that way towards her. I’m a human and I made a mistake and I acted a way that was out of character for me. I acted a way that I don’t want to be. I’m trying to do better every single day. I want to continue to grow as a person.

Hailey added that while she’s open to people correcting her, she doesn’t want to be told how to act by strangers on social media.

In a followup TikTok, Julia said that even though she doesn’t completely agree with everything in Hailey’s video, she did praise the model for publicly addressing their interaction.

“I’m a huge believer in accountability culture, not cancel culture. That being said, I really do think she’s taken accountability,” Julia said.

“Hailey, I’m really sorry if my video affected your mental health. Most celebrities would sweep this under the rug, so I’ve got to give her credit.”