Southwest Airlines has apologised after a Texas woman said an airline gate agent openly mocked her five-year-old daughter’s name and posted a photo of her boarding pass on social media.
The name in question: Abcde. Abcde Redford.
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Speaking to ABC7, mother Traci Redford said a worker at California’s John Wayne Airport recently “started laughing, pointing at me and my daughter, talking to other employees.”
Redford said she confronted the staff member and said that if she could hear her taunts, her daughter could, too.
As for the social media post, Redford said “it was actually brought to my attention by somebody who had seen it on Facebook and reported it to Southwest Airlines.
“And after two weeks of doing a formal complaint, Southwest hadn’t done anything.”
https://twitter.com/ABC7Veronica/status/1067923437446778881
That’s no longer the case. In a statement, the airline said the “post is not indicative of the care, respect, and civility we expect from all of our Employees,” and that it is following up on the incident.
Abcde, reportedly pronounced “Ab-City”, is an uncommon name – but not quite as uncommon as you might think. In 2014, there were reportedly 328 children, all girls, with the rarely-seen moniker.
It’s probably best not to tease a literal child who didn’t even get a choice in their name, mind you.
