“Unfortunately due to processes not being followed properly the subsequent node restart initiated incorrectly. This meant that around 15 per cent of all mobile devices connected through this node needed to re-register when establishing a new voice call or data session.”
She says that Telstra is doing a full network audit to pinpoint the source of these problems and ensure that they do not happen again:
“[The review] involves our own specialist teams as well as external experts from around the world. We have already progressed short- and medium-term actions to improve resilience and robustness in the mobile network.”
Well there ya go. The free data days are nice, but let’s hope they can keep the network strong and stable in future.