Despite their huge success in launching on local shores, it’s worth keeping in mind that Netflix are still (at least technically) a new operation in Australia, employing new people working on new systems. Inevitably, there’s going to be a few teething problems here and there.
@NetflixANZ respond please. pic.twitter.com/Nj7tm3itnb
— Billy McLean (@billymclean5) May 24, 2015
@NetflixANZ Any chance of my money being refunded ASAP?! pic.twitter.com/LkT9jtSDqU
— Ashley (@hausofashh) May 24, 2015
.@NetflixANZ getting really pissed off you’ve quadruple billed me and I still can’t actually watch anything! pic.twitter.com/mDfEbLGl3K
— tara lee (@rugmarbles) May 25, 2015
@NetflixANZ hey, saw on the weekend that I got billed 8 times for my monthly subscription 🙁 Is this something you will fix automatically?
— Luca Bernardino (@bernardino_luca) May 25, 2015
#Netflix please fix your billing issues, I got charged $11.99/month 11 times until my bank goes insufficient funds. pic.twitter.com/k2acEBmxUL
— David (@Dave2307) May 24, 2015
Customers investigating the error themselves have found out from their banks that it appears to be an outage or fault in Netflix’s billing system, though the streaming giant still seems to be working on the issue, which at the time of writing remains current.