Full disclosure: I’ve flown United both domestic and long-haul international before and it was… fine. They’re a bit shit in general operation, but that is literally every US airline. Air travel in the US is a lawless bloody fight where chances of survival only favour those with the most metallic of frequent flyer cards. Ever lined up to board a plane, watched the first 5 people get on, then have gate staff tell everyone there’s only room for another 3 rolly bags in the overhead bins? That’s America, baby. Rock, flag, and eagle.

BUT. With that said every time you attempt to board a plane in the States there’s the lingering, unshakeable feeling that things could go (operationally) pear shaped at any given moment.

And when they do, it doesn’t just bork up a little bit, it goes completely arse-over-tit.

The United fiasco has drawn disgruntled ex-customers out of the woodwork in an Ask Reddit thread where people are sharing their own previous horror stories about the airline. And my god, there are some full-on Barry Crockers in the bunch.

There’s this one, from someone a little less than impressed about how ground staff handled their luggage:

Comment from discussion Reddit, what’s your bad United Airlines experience?.

This, which leads us to believe United might not actually know how numbers work:

Comment from discussion Reddit, what’s your bad United Airlines experience?.

This yarn, which feels downright evil:

Comment from discussion Reddit, what’s your bad United Airlines experience?.

How about a flight from Kentucky to California which dead-set took longer than walking:

Comment from discussion Reddit, what’s your bad United Airlines experience?.

Then there’s this story which feels like United were trying to turn ‘Home Alone‘ into a documentary:

Comment from discussion Reddit, what’s your bad United Airlines experience?.

But all of those pale in comparison to the staggering lack of empathy show by the airline in this story, from a user detailing their attempts to dash across the country to see a dying relative. It’s… look, it’s fucked.

Comment from discussion Reddit, what’s your bad United Airlines experience?.

We’re not in the business of telling you what to do with your money or anything but ahhhhhhh…

Maybe consider Delta.

Source: Reddit.

Photo: Justin Sullivan/Getty.