I have the utmost respect for customer service folk because, more often than not, us customers are pains in the bussy. Furthermore, the glow-up of Angela from British Airways has filled me with a deep, deep sense of joy.
[jwplayer R96KTr5m]
When a customer complained to British Airways about being refused entry onto a plane because her passport wasn’t signed, Angela responded with the following choice words: “There are times when we have to accept responsibility for our own actions. If you’d signed your passport when you received it, this wouldn’t have become an issue. Angela”
British Airways Angela dgaf pic.twitter.com/0GEjMI4hiD
— Nick Walker (@nickw84) January 7, 2020
This subsequently garnered a lot of support from the cybersphere, who applauded Angela for sticking it to the (wo)man and becoming the newfound queen of not giving a single shit. Oh Angela, we stan so hard.
“Just sign your passport”
-Angela, British Airways pic.twitter.com/OKKXSAVo2C
— mnrrntt (@mnrrntt) January 7, 2020
All hail Queen Angela of British Airways™, the people’s martyr.
https://twitter.com/cr_wford/status/1214734097161097216
The tweet has since been deleted (we hope she ain’t in too much trouble), but her legacy will most certainly remain.
I will personally NEVER fly @British_Airways again if anything happens to Angela. #teamangela https://t.co/3mxCTYA8Gg
— tjc (@todd_j_cooper) January 7, 2020
This Angela from British Airways thing is tricky for me because I dislike sassy corporate accounts but otoh I *thrill* at seeing people being rude to customers pic.twitter.com/SGEXlkrv74
— James Greig (@jamesdgreig) January 7, 2020
To those who aren’t onboard the Angela train, I say this: get wrecked, she’s just out here living her best life on Twitter, and who are we to yuck her yum?
Disciplinary hearing: Angela do you still stand by what you wrote?!
Angela: #TeamAngela #britishairways pic.twitter.com/RB5AmMzYtt— Adam (@MongrelAdam) January 7, 2020
In a world full of fake smiles and sarcastic kindness, be an Angela.
If I may ask one thing, it’s that her tweet is engraved on my tombstone. Please and thank you.
