Beauty YouTubers love a side hustle, and Jaclyn Hill – one of the biggest names in the YouTuber biz – has one going with her Jaclyn Cosmetics brand. But the new lipstick range that just dropped is not going down well online. In fact, Jaclyn is very much getting roasted into oblivion for it.
[jwplayer sVILPwzU]
While fans are in love with the shades Jaclyn’s made, the same can’t be said for the formulation. Many have taken to social media to show concerning elements like “lumpy” ball bits:
https://twitter.com/emmilybradshaw/status/1136788247126761473
Still have yet to hear from you guys?? (EMAILED BOTH OF YOUR EMAILS) Would still love to know what was in my lipstick? And I would really appreciate if I could get my refund already! #jaclyncosmetics @jaclyncosmetics @Jaclynhill pic.twitter.com/YgnNxEswpw
— Krystal Duarte (@mizzgrizzlybee) June 9, 2019
Why is my @jaclyncosmetics Decaf lipstick lumpy?? @Jaclynhill This cant be ok right?? #jaclyncosmetics #jaclynhill pic.twitter.com/xjffA4fUF1
— Veronica (@itsv_82) June 5, 2019
To downright terrifying HAIRY STUFF growing on them:
All I can say is WTF pic.twitter.com/qZFGPYlOWc
— RawBeautyKristi (@RawBeautyKristi) June 7, 2019
https://twitter.com/g2gmakeup1/status/1138117853402583041
Jaclyn Hill Tweeted in response, saying the tiny hairs were from the gloves the production members were using, which shed.
If any of you are receiving lipsticks like this…. please know that this is NOT hair! My factory used brand new white gloves to do quality control & they shed all over my product!😡 We switched to rubber gloves 2 days ago & will make sure this never happens again. https://t.co/qn6UTUJzRE
— Jaclyn Hill (@Jaclynhill) June 8, 2019
But others are claiming the hairs are actually bacterial growth, which is somehow even more terrifying.
Look familiar?? Those aren’t hairs y’all🤭#moldylipstick #Jaclyncosmetics pic.twitter.com/UiCms7byDy
— Violet (@violetdereve) June 9, 2019
https://twitter.com/liane_kbergs/status/1137885909767086081
To her credit, Jaclyn isn’t ignoring the complaints – she’s announced her team is looking into it.
My team and I are working very hard on finding out EXACTLY what is causing the “grittiness & bumpy texture” on some of my lipsticks. I am so sorry to see some of you dissatisfied with my product. I will make it right for you & learn from this mistake! That’s a promise❤️
— Jaclyn Hill (@Jaclynhill) June 8, 2019
I’m so sorry if the product you received was anything less than perfect. If you are unsatisfied in ANY way please contact help@jaclyncosmetics.com & we will be sure to give you a full refund as well as send you a new product.
— Jaclyn Hill (@Jaclynhill) June 7, 2019
Drama, drama, drama.
