Kylie Cosmetics Is Sending Out Empty ‘Kylighter’ Kits & Fans Are Fuming

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Published

March 15, 2017

Ah Kylie Cosmetics.

The startling successful makeup company that, since being launched last year by the one and only Kylie Jenner, has courted claims of repackaging old lipsticks, accusations of running sweatshops, and an all around “F” rating from consumer watchdog Better Business Bureau.

Now, old mate Kylie gets to field yet another goddamn controversy as a bunch of customers are finding that, rather than getting their Kylie-themed highlights, or “Kylighters” (oof), they’ve received compacts filled with a big fat load of nothing.

THERES NO HIGHLIGHTER IN THE COMPACT!!!!!!! ITS EMPTY!!!!!!!!!!!!!! pic.twitter.com/thIGkwZebf

— brianna ???? (@btaylorbeauty) March 8, 2017

THIS IS NOT A DRILL!!!!!! HOW DID THIS GET PASSED QUALITY CONTROL?????????? pic.twitter.com/Ko7IyBBQIy

— brianna ???? (@btaylorbeauty) March 8, 2017

The company, which regularly sells out of products within the day of announcement, has already been accused of either delivering products in shit condition or simply not handing them over at all.

But since the whole “Lip Kits” fiasco in April 2016, you’d think they might be able to up their game. Maybe hire someone to ensure products are packaged correctly, and the special-edition packs are different enough to warrant the 200% upsell.

Or even for Kylie Cosmetics to just do the bare minimum of, y’know, providing the goods and services they have been paid for.

I got a empty highlighter with no product inside of it for my daughter and she’s so sad now and loved @KylieJenner ?? pic.twitter.com/bK0uTpwGXa

— Michelle joy smith (@joylovescoffee) March 8, 2017

Umm… @kyliecosmetics you sent me an empty highlighter….? ?????? pic.twitter.com/VXvbaNKPKX

— jordan byers ?? (@jordanebyers) March 8, 2017

You serious Kylie Jenner really! Where my highlighter@KylieJenner @kyliecosmetics @KylieJenner @kyliecosmetics pic.twitter.com/o9JvKebgRP

— Shan-Terra Johnson (@PoppinGoddessss) March 9, 2017

@kyliecosmetics @KylieJenner GOOD DAY RUINED when my Kylighter arrived BUT THERE WAS NO PRODUCT inside ?????? help me!!! pic.twitter.com/XWpGlnI8ik

— elizabitch (@ElizabethDilts) March 8, 2017

As is the nature of these kind of corporate fuck-ups, the best way for people to get what they’re owed has been to basically make a big stink about it on Twitter.

Some of those people up top have now been contacted for replacement products by the company, which has apologised although is yet to explain the issue.

UPDATE: pic.twitter.com/bngtMdA4FT

— brianna ???? (@btaylorbeauty) March 9, 2017

I guess if you get enough retweets and likes they’ll send you a new kylighter…????? pic.twitter.com/Q94tCvPxD5

— jordan byers ?? (@jordanebyers) March 9, 2017

So well done, internet. You’ve brought justice to the people and exposed Kylie Cosmetics once again.

Now, for justice from the main boss.