Coles and Woolworths have been fielding some serious social media smackdowns after many online shoppers were left without essential items such as seafood, turkey and ham in their pre-Christmas deliveries.
Angry consumers across NSW, Victoria and Tasmania – many who thought they were being clever in pre-ordering their Xmas ingredients ahead of time – took to Facebook and Twitter to slam the supermarket chains for “stuffing up” their Christmases.
T’was the day before Christmas and all through the house… Was madness because our turkey from our online order, was…
Posted by Sitha Dim on Wednesday, 23 December 2015
Missing delivery items weren’t the only complaints, with in-store supply shortages also getting people’s goats, as well as gripes about poor quality and even off or out-of-date produce.
NOT HAPPY COLES. Decided to carve our ham last night. What Rubbish. No flavour and the texture is like eating cardboard….
Posted by Wendy Court on Thursday, 24 December 2015
A spokesperson for Woolworths was trying hard to remain upbeat, saying the company was trying desperately to resolve the issues: “Our online team will be doing everything they can to ensure orders are fulfilled so our customers can have a great Christmas.”
Meanwhile a Coles representative was contrite: “Coles will process a full refund for any item which is not delivered and we sincerely apologise to any customer affected.”
For any of you hit by the Great Supermarket Christmas F*@k Up of 2015 we hope you managed to overcome adversity and have a great Christmas anyway, even if you did have to eat Doritos and frozen peas.
Source: SMH.
