Do you live in New South Wales and own a car that was registered prior to midnight on the 30th of November 2017? If the answer is ‘yes’, congratulations, you’re probably eligible for some bloody money.
You see, the NSW Government reduced the cost of CTP Green Slips for vehicle owners as part of reforms implements on December 1, 2017. Where you live and when you last renewed your Green Slip will determine the amount of money you get back.
There’s a list of estimated refund amounts right here.
CTP (compulsory third-party) Insurance is a legal requirement of registering a vehicle in Australia. Not to be confused with comprehensive insurance (which covers property and vehicle damage), CTP covers the driver for any legal liability if someone is injured or dies in an accident for which they are responsible.
The whole online process seems pretty straight forward, but at the time of writing, I wasn’t able to put in my own refund because the website is absolutely shitting itself. According the Service NSW Twitter account, both its call centres and online services are not coping with the influx of people wanting some of that sweet cash money.
Service NSW is currently experiencing technical issues across call centres, online and in Service Centres, meaning transactions may not be possible at this time. Our technicians are working to resolve the issue as soon as possible. We apologise for the inconvenience. pic.twitter.com/W4AuZiQWgH
— Service NSW (@ServiceNSW) March 19, 2018
It looks like it’s been an issue since it launched, too, with multiple updates promising that technicians are working to resolve the problems.
The CTP refund is proving to be more popular than anticipated and is causing some unforseen technical difficulties. We apologise for the inconvenience, and we are working hard to fix the issues. pic.twitter.com/1HVznVv6Wf
— Service NSW (@ServiceNSW) March 18, 2018
Offering a refund to motorists and not expecting an ungodly influx of traffic seems silly, to me, but hey, I’ve never run a government service before. It’s unclear when it’ll be back up and running, but you’ve got until September 30 to claim your refund, so plenty of time.
To do it online, you first need to create a Service NSW account, which you can do here. I’d love to give you a first-hand account of what to do next, but I’ve been waiting for a confirmation email for a good half an hour now. Re-sending the confirmation email? You better believe that’s a paddlin’.
From what I’ve seen, it’s all very straight forward once you get past the technical difficulties. You whack in some details, let them know which bank account you’d like the money deposited into, and then it appears in there at some point.
Each refund is subject to a $10 admin fee, so if your refund is less than that amount, you ain’t getting shit. Otherwise, the closer to December 2017 your CTP renewal date is, the more you’ll get.
Take yourself out for a nice dinner or something.Image: The Inbetweeners