WELCOME TO TRAVEL/Full-time

Melbourne

Posted 19 Nov 2021

Closes 19 Dec 2021

Dear Future Tour Guide,

If you’re going to work every day, putting your time and energy into a career, then you should be looking for something that aligns with your values and that you truly believe in.

Imagine actually getting excited about going to work, what a feeling!

If your face is lighting up as you’re reading, this might be the most important job ad you ever read.

Here’s why…

Experience can be great, but it’s not the be all and end all and we don’t only look for people with experience in the travel industry. 

When looking at who is best to join our team, we look for individuals that are switched on, sharp and passionate about travel, people and delivering experiences. 

We back ourselves to be able to teach you the industry knowledge part.

We look for people that are assertive, ambitious, are excited about getting themselves, and our travellers out of their comfort zone.

  • Want to have a lasting impact on people’s lives
  • Wants travellers to return home and shout from the rooftops that everyone needs to go travelling.
  • Truly believes that travel enables people to see the world differently.

Wait a minute, what actually makes a great Tour Guide anyway?

This is someone who: 

  • Cares about international travellers’ experience of Australia
  • Want to have a lasting impact on people’s lives
  • Wants travellers to return home and shout from the rooftops that everyone needs to go travelling.
  • Truly believes that travel enables people to see the world differently.

You will be able to help travellers from all around the world bring their dream to reality.

Now I know that sounds cheesy but the positive effect our tours and community have on people is astounding. Check our reviews on TripAdvisor if you don’t believe us…

A Tour Guide is there to give the traveller an experience they will never forget.

The future traveller has been waiting their whole life and been saving up for years to go on this tour.

You will be bringing together people from all around the world, showing off the best that Melbourne has to offer.

By the end of the tour you will have created a travel family, who have all fallen in love with Australia.

Not only that, but after you’ve given our travellers the best week of their lives on tour, your teammates at  Welcome to Travel will ensure that  each one of our travellers has the best possible experience in Australia, by being there for every step of their journey

A Tour Guide for Welcome to Travel is a huge part of someone’s journey and if you give the traveller the best experience possible, they will remember you forever.

Ok, a little bit about us…

  • We are a full service travel company that has big ambitions.
    We run award winning tours in Melbourne, Sydney and the East Coast of Australia for international travellers.
  • Our Welcome to Melbourne tour is the number one tour on TripAdvisor. And all 5* reviews…SAY WHAAAAAAT!
  • We have had travellers from 37 different countries.
  • Been featured on UNILAD
  • Worked with some of the world’s best YouTubers.
  • We have even had a viral video…Things Never Said By Backpackers.
  • We live and breathe travelling and it is our vision to create a world where everyone is encouraged to travel.

We know that the hardest part about travelling is always the start, so we want to make sure each traveller has the best possible experience with us.

Let Us Tell You About The Role

  • No two days are the same. it won’t be an easy, clock in and clock out kind of job.
  • We encourage great ideas from all team members. We are not afraid to implement them/try new things.
  • We’ll be working hard to build and serve our community when the borders open up.

If you’re applying for our Melbourne role, you will be: 

  • The main guide on our Welcome to Melbourne tour.
  • Monday – Meet & Greet, Admin Set Up, Walking Tour, Welcome Meal
  • Tuesday – Food & Drink Day
  • Wednesday – Mornington Peninsula Beach Huts, Wineries, Phillip Island Penguin Viewing
  • Thursday – Surfing, Hanging Out With Roos and Koalas
  • Friday – Work and Travel Presentation, St Kilda Beach
  • Saturday – One on One Meetings, Bar Crawl
  • Sunday – Rooftop BBQ

While that sounds great, we know you can’t really picture it so check out this video.

 

Along with:

  • Arranging people’s onward travels all around Australia and beyond
  • Using our employment resources to help travellers get a job
  • Making sure everyone has the best possible experience
  • Responding to reviews
  • When you’re not guiding, you’ll be working with the team on passion projects to inform future travellers about the benefits of travelling.

If you’ve done a tour and loved it, I guarantee you can still remember the names of the good tour guides you’ve had. That could be you delivering those life changing experiences.

So if you’re passionate about travel,  like the sound of working as part of a like minded and progressive team and want to play a positive part in a traveller’s journey, we’d love to hear from you.

Please take the time to write a cover letter that tells us about YOU.

We don’t want the boring stuff, we want the details.

We want you to jump off the page as if you’re actually in the room, telling us about who YOU are and specifically why you think you would be a perfect fit for this role.

If you can’t take the time to do this, then please don’t apply.

We want someone who wants to make a difference in people’s lives and go that extra mile.

Requirements

We’re looking for someone that is:

  • Self-motivated, confident and energetic
  • An excellent communicator
  • Empathetic 
  • Passionate about travel
  • Good organisation skills
  • Able to solve problems
  • Experience working with people in either hospitality, tourism or sales*

*This would be a plus but it is not essential.

Benefits

What we’re offering:

  • Full time role with salary and bonuses – we want to reward our teams successes.
  • Extensive and Ongoing Training and Support – we want you to be the best version of you in this role and we take training very seriously. We will be giving you industry leading training, ensuring you have the knowledge and confidence needed for you to succeed. 
  • A Driven and Supportive Team – we’re a small but mighty team all looking out for one another to ensure the travellers have the best possible experience.
  • Travel Benefits – once you have got to grips with your role, there will be different travel opportunities for you. We can’t let the travellers have all the fun, you deserve to experience this country too.

The application period closes on 12 December 2021 and successful applicants will have heard from us by 23 December 2021, with interviews commencing the week starting 3 January 2022.

The role is currently scheduled to start  7 February 2022, although international travel/border announcements could impact this. This is something we’re happy to discuss with you.

Good luck and we look forward to hearing from you.