FORWARD Agency/Full-time


Posted 11 Nov 2020

Closes 11 Dec 2020

We are looking for a very experienced Account Manager or Senior Account Manager to join our team. This is an exciting role that works across a number of our major client projects and integrated campaigns. 

Our work encompasses media and blogger relations, influencer marketing, social media management, content creation, and experiential activation. We are creative and consistently develop innovative solutions for our clients.

You’ll find our team to be smart and persistent, with very high standards. We’re supportive of our colleagues and aim to create an environment in which we can all to do our best work. Categories we work in include; consumer food and beverages, health and wellbeing, automotive, consumer lifestyle, consumer products

From you we need: outstanding client and relationship management skills, consumer PR experience, exceptional media relationships, strong social media content creation and community management experience. A creative spark is a must.

You will need to: manage programs of client work to deliver exceptional communication, media, blogger and social media outcomes; be a trusted adviser to clients; prioritise well for yourself and others; and fit with our values.

You will have the ability to team up with junior staff, providing guidance and mentoring and collaborate and contribute as part of the larger agency team. Your commercial savvy and strong relationship management skills will help you to understand your clients’ business and respond to their commercial and communications needs as well as respond to new business opportunities. 

Attitude and culture fit is everything to us. So, if this sounds like you and your skillset/experience matches the below criteria, we’d love to hear from you:

  • At least 5 years’ experience in a consumer PR or Social Media agency
  • Experience in consumer food and beverage or beauty industries
  • Significant social media management and content development experience
  • Strong media knowledge and contacts
  • Strong influencer engagement experience and contacts
  • Outstanding written and verbal communication skills
  • Good client relationship skills
  • Exceptional project management skills
  • The ultimate team player
  • Excellent initiative, with a roll up your sleeves attitude and solutions-focused mindset


FORWARD Agency is one of Australia’s leading consumer public relations agencies.

Based out of a modern, creative workplace in the central Sydney CBD, working at FORWARD gives you the opportunity to work across a number of big brand clients and award-winning campaigns including those in the consumer food and beverages, beauty, health and wellbeing, and automotive space.

At FORWARD, we bring together some of the industry’s most highly regarded leaders; experienced and creative thinkers; and the energy and optimism of rising talent. Our work encompasses media and blogger relations, influencer marketing, social media creative and community management, content creation, and experiential activations.

Join us to become part of a supportive, creative team that consistently develops innovative solutions for our clients, offers mentorship and training, believes in a work life balance and likes to have a bit of fun.