Find your dream job
  • Client Service Manager - $65-85k package - REF: 7373

    Listed by Become

    • Salary $60,000 - $90,000
    • Applications Close February 12
    • Location Sydney
    • Work Type Full-time
    • Date Published January 12
  • APPLICATIONS CLOSE February 12, 2017


Love media data and analytics? Enjoy and excel at client facing? Looking to make a break from agency side? Join the world's largest independent media consultancy as a Client Service Manager!

Reporting to the Client Service Director, you will juggle several client accounts including the servicing of senior marketing teams and delivery of insightful presentations and workshops.


  • Build and maintain quality relationships with clients, existing and new, always pro-actively offering services as an advisor and professional media consultant
  • Mine mostly offline, and some online data for insights and then report and present back to clients to help clients improve the media and campaign performance.
  • Efficiently and effectively project manage from client request/brief, budgets, timelines
  • Look after a team of Client Service Executives, managing their workflow to successfully deliver on client projects
  • Mentor Client Service Executives, offering your expertise and guidance
  • Actively participate in internal analysis, WIP and workshop meetings


  • 3-5 years in a media agency, plan/buy or account services side, media specialist on client side, TV broadcasting or publisher side, or media consultant
  • Excellent communication (written and verbal) and people skills
  • Ability to multitask and prioritise 
  • Take initiative and can work autonomously, but also can cultivate a true team environment, lead and manage others well
  • Loves numbers, analytical, strong attention to detail
  • Innovative approach to find new solutions
  • Will challenge the status quo, and not afraid to make recommendations and suggestions
  • Intellectually curious and work across multiple industries
  • Passionate about the media and marketing communications industry
  • TV analytics or campaign experience preferable, and use of any tools such as OzTAM, BCC, Nielsen or Roy Morgan.
  • Flexible to travel interstate
  • True team player

The media marketing landscape is constantly changing and clients are more and more needing guidance in optimising their campaigns to achieve their goals.

Be a guide, use your skills, data analytics and market knowledge to deliver new tools and recommendations to keep clients aware and increase their competitive edge!

For more info, contact Lauren with your CV at or 02 9699 9566.


Find your dream job