We are devastated that some customers experienced technical issues tonight. As was the case in the U.S. and Latin America, the unprecedented rush for a subscription just prior to the telecast, crashed the system. Foxtel engineers are working through the night to resolve the issue. It’s most unfortunate and we apologise to those affected. We are committed to resolving the technical faults immediately and together with our broadcast partners around the world, we are giving this the same degree of priority. We assure anyone impacted that they will be able to watch the first episode of Season 7 either On Demand or via one of our encore screenings throughout the week. We will continue to communicate with affected customers to ensure they are fully informed.
Of course, crashes in a system in Latin America has literally nothing to do with the fact that Foxtel scooped up the distribution rights for literally the most popular show on the planet without properly developing the infrastructure to actually deliver it to people who want to watch it.
Dont pass the buck u had plenty of time to prepare. This is so annoying
— anthony ashton (@bloodhoundau) July 17, 2017
Wow, who could’ve foreseen that the most watched show would have so many people trying to access it? #dontneedtobearocketscientist #GoTS7
— DelicateAlarm44 (@DelicateAlarm44) July 17, 2017
You had one job. Perhaps if you’d spent more on servers and less on ‘refreshing’ an app without changing anything?
— Daniel Brye (@DanielBrye) July 17, 2017
“See, its not just us that grossly underestimated a show we hyped, and grossly overestimated a shitty and glitchy service we hyped.”
— MayhemToolkit (@mayhemtoolkit) July 17, 2017
